Return & Exchange

1.RETURN/EXCHANGE CONDITIONS

  • Return&Exchange are available for quality issues or damages.Report any defects within 48 hours of receiving the products.
  • All items must be returned in their original selling condition, without having been worn, washed or altered, and with all their tags still attached.
  • All items must be returned with their original boxes.
  • All items must be returned in one package.
  • Return/Exchange shipments must be made using the same service as the original delivery.
  • We can only accept returns/exchanges from the country to which an order was originally shipped, for example, orders delivered to the US must be returned from the US
  • Customized productscannot be exchanged or returned unless there were defects when you received it.
  • Before delivery, we usually send the pics for appearance confirmation .

The return/exchange is unfortunately not free of charge (import and shipping fees will be charged at your own expense).But we will afford the second time shipping fees.

We reserve the right not to accept any return/exchange if the product shows signs of wear or has been used or altered from its original condition.We don’t accept the return such as you purchased an incorrect merchandise, color, size, or simply want to upgrade to another item etc

You will be informed if we propose to reject your refund/exchange; you may choose to have the product sent back to you at your own expense.